Thank you for considering Spanish booster for your learning needs. We make our best effort to make your purchase a great experience. Please review our policies. If you still have a question, please call us at 1-513-254-0687 or send us an email.
PLACING AN ORDER
-- Is it secure to place an order?
Your order is placed through Paypal and managed securely through their system. We do not see or receive your credit card information. You can pay with any major credit or debit card. For enhanced security, you can also pay through Paypal with your Paypal account.
-- Placing a Purchase Order
Spanish Booster accepts purchase orders from corporations, government agencies, educational institutions, and nonprofit organizations., To place an order please click here to email or fax it to 1-513-445-5339 in the USA.
-- Placing an order by phone or fax?
If you don't want to place an order on our internet store via Paypal, you can fax your order to 513-445-5339. Click here to download an order form. For your convenience, we can calculate the shipping charges and the total for you.
You may also place your order by phone. Please complete this form before calling us so you have all the information needed to do so. Our phone number is 1-513-254-0687.
*Please do not e-mail your credit card number. E-mail is not a secure way to send confidential information.
-- Volume Ordering
Spanish Booster offers discounts on orders of 30 copies or more of the same or different titles and free ground shipping for orders of 20 or more books. Send us an email to request a quote. Be sure to include your name and phone number, which titles you need, how many of each, and when you need them. We will contact you as soon as possible. For your convenience, please download this form in advance.
-- About Credit Card Security
The personal information you enter in your order—including your billing information—is protected using Secure Sockets Layer (SSL) encryption technology. Paypal uses this technology to prevent your information from being viewable as it is transmitted over the Internet.
-- Safe Shopping Guarantee
Under federal law, a credit card issuer cannot make you liable for charges over $50.00 that result from the unauthorized use of your credit card. There are similar federal laws that relate to debit cards. Exceptions do apply, and you must comply with the rules of your credit card or debit card issuer, so please contact your card issuer for further details.
If a credit card or debit card issuer assesses you a fee because of the unauthorized use of your credit card or debit card on our site, Spanish Booster will reimburse you for up to $20.00. Please contact our Customer Service for details.
PAYMENT OPTIONS
-- Paying by Credit Card
Your order is placed through Paypal and managed securely through their system. You can pay with any major credit or debit card. For enhanced security, you can also pay through Paypal with your Paypal account. We do not see or receive your credit card information.
-- Paying by Check
If you are paying by check, please mail it to:
SPANISH BOOSTER
7577 Central Parke Blvd, Suite 120
Mason, OH 45040
USA
Please include additional funds to cover shipping costs (we will send you a refund if you overpaid) and attach your order with all the details about item #, description, shipping address, phone number, and email address. We can only ship the product once we receive your payment.
-- Paying by Phone
To pay by phone, call us at 1-513-254-0687. Have your credit card information ready.
You can fax your order. Click here to download a form to fax and list all book titles, item numbers, prices, and the name on your credit card, credit card number, and shipping address. If you need more clarification about the shipping charges, we will calculate them for you and call you back for your approval. We’ll send you a confirmation email with your order number as soon as we receive your order.
Once your order is complete, fax it to 1-513-445-5339.
SHIPPING AND DELIVERY
Typically, your item will be shipped within two (2) business days after we receive your order.
There may also be a delay if items are currently out of stock in our warehouse. If this is the case, you will receive notice by phone or e-mail, and Spanish Booster will give you the option to cancel the order. In rare instances, we also encounter problems processing credit cards. In these cases, we will contact you by phone or e-mail to resolve the issue.
Items are shipped via FedEx ground and USPS.
FedEx ground generally takes 2-4 business days to arrive after a processing time of 48 hours after placing your order by phone or internet. FedEx Next Day service is available for a charge if you call us and request it.
USPS is cheaper but may take longer. If requested, we will provide you with a tracking number. Spanish Booster is not liable for any loss that may occur.
CANCELING OR MODIFYING AN ORDER
You can cancel or modify your order as long as it has not been shipped. To cancel or change an order, email us email us your name, purchase order number, and the date you placed it. We will email you back to confirm the cancellation of your order. If your order has shipped, it cannot be canceled, and you will have to follow the steps indicated in our Return Policy.
RETURN POLICY
YOUR SATISFACTION GUARANTEED
-- Our Return Policy
You can return merchandise in good condition within 30 days of delivery. We will replace your purchase or, if you prefer, issue a refund (excluding shipping cost). Returns are not accepted after 30 days of delivery.
We can not accept returns of any book or product that shows obvious signs of use, is not in its original condition, is damaged, or has a missing CD.
Returns should be shipped to:
SPANISH BOOSTER
7577 Central Parke Blvd, Suite 120
Mason, OH 45040
USA.
Please be sure to send a copy of your confirmation shipping statement with the reason for making the return to us.
Thank you for your business!
Myrna I. Pérez
CEO and Founder
