Sometimes only the people at the front desk speak
English, but what
about the bellboy, or the room service?
Unless you stay in a 4 or 5 star hotel, or one of those big hotel chains,
chances are that you will be struggling trying to communicate your needs during
your stay.
But don't run away from small town hotels. Family owned hotels can have a more
personal touch, make you feel part of the family and go the extra mile to
satisfy you. You will remember that you were not just a number, but a very
welcome guest.
Here are the most common words and phrases for:
Checking
in / out
Payments
Services
Communications
Problems
and complaints
Tips
to save money
¿Tiene una habitación disponible? / Do you have a room available?
habitación
sencilla / single room
habitación doble
/ double room
habitación de fumar
/ smoking room
habitación de no fumar
/ non smoking room
Tengo una reservación
/ I have a reservation.
Mi estancia es por _____ días. / I will stay for ___ days
1,2,3... días, semanas / 1,2,3... days, weeks
Me quedo hasta el día__ / I will stay until ___
Mi cuenta
por favor / I want to check out
¿Acepta tarjetas?
/ Do you accept credit cards?
tarjeta
de crédito / credit card.
efectivo / cash
vales / coupons
millas (kilómetros), puntos / airline miles (kilometers, points.
¿Cuánto
cuesta? / How much is it?
Cárgelo a la
habitación / Charge it to my room
¿Me pide un taxi? /
Please call a taxi for me.
taxi / taxi
doctor / doctor
policía / policeman
botones / bell boy
Necesito un doctor
/ I need a doctor.
¿Me despierta a las __:__ ? / Wake me up at __:__
Necesito un servicio a la habitación
/ I need a room service.
servicio
de planchado / ironing service
servicio de lavanderia / laundry service
servicio a la habitación / room service
¿Dónde esta su centro de
negocios? / Where is your business center?
alberca / swimming pool
sala de convenciones / conventions room
restaurante / restaurant
bar / bar
gimnasio / gym
Necesito hacer una llamada /
I need to make a call.
llamada
local / local call
llamada internacional / international call
Me comunica a la habitación ... / Transfer my call to the room...
Necesito mandar
(enviar) este fax / I need to send a fax
paquete / pak
caja / box
carta / letter
documento / document
Mi cuarto está sucio
/ My room is dirty
Mi teléfono no
funciona / My phone does not work
televisión / TV
baño / bathroom
aire acondicionado /AC.
regadera / shower
refrigerador
/ minibar fridge.
micro-ondas
/ microwave oven
puerta
/ door
llave / key
Mi cuenta está mal / My bill is wrong.
Here
are some tips to save some money.
-
Before you travel, get an international calling card from your long distance
telephone company to avoid high hotel telephone charges and surcharges.
International calling cards
work in most countries around the word. (Prepaid local telephone cards work
great too!.)
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-
Don't exchange your money at the front desk unless it is absolutely necessary,
they always have expensive exchange rates. ATM´s usually give you a better
exchange rate
but some of them charge for a transaction fee.
-
Ask for a frequent stay program. Even if you stay there only once, you may get some
savings and free drinks.
-
Stay away from the mini-bar and room service.
-
Keep your money and important documents at the hotel safe box.
- If you book your trip through a travel agent or through the internet, ask
for a detailed document that states what kind of room and services you paid for.
Unfortunately sometimes you will have to fight fiercely for what was offered to
you if you don't want to pay for an "upgrade".
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As always, drink only bottled water. You should not drink water from the faucet
unless a sign says it is OK. (And even then I would not do it!)
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